Working with Diversity

People trained in mental health first aid are not expected to have specialist knowledge of different groups’ attitudes and beliefs about mental health.

The most important thing is to avoid making assumptions about the person to whom you are offering support.

For instance, do not assume that the person shares the same attitudes as you hold.

When suggesting that a person seeks further help, it is best to ask who they would feel most comfortable approaching rather than immediately suggesting their general practitioner (GP).

Similarly, it is best to use simple language like ‘low mood’ or ‘sadness’ rather than using terms like depression when talking about a person’s mood or feelings.

These guidelines hold true in any situation. It is always better to avoid making assumptions about another person and to check out that person’s feelings and preferences before offering advice and support.

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