The Role of the Workplace & Employers in Mental Health

1.0 Introduction

Workplaces have habitually been seen as key settings for a range of health promotion initiatives targeted at working people.

Programmes that assist, for example, employees to reduce or give up smoking, eat more healthily or improve their fitness are common. However, the published research shows that there are few evidence-based interventions carried out in or by workplaces to address common mental health problems among employees.

The research literature on programmes that address the mental health of employees has been dominated by interventions targeted either at the whole population of employees, for example stress inoculation, or at those deemed to be at high risk of stress-related disorders, for example stress reduction or management.

These approaches mirror physical health interventions aimed at individual behaviour change and do not offer a model for organisational approaches to these issues.

2.0 The Workplace and Employers

While evidence tells us that workplaces are not the sole or principal setting for delivering interventions for people with common mental health problems, employers nevertheless remain key partners.

They do, after all, have a contractual and personal relationship with their employees, as well as statutory health, safety and disability accommodation duties.

The focus of employers’ role in the management of common mental health problems among employees should be to ensure that the working environment supports retention and rehabilitation. Recent policy recommendations have highlighted this responsibility.

For example, the National Institute for Health and Clinical Excellence (NICE) reviewed some of the literature on mental health and work, as suggested by experts in the field. In the absence of randomised control trials (RCT’s) on the topic under review, Workplace Mental Health suggests that employers take a strategic and co-ordinated approach to workplace wellbeing; that employers provide opportunities for flexible working; and that line managers promote and support wellbeing among staff (NICE, 2009).

The NHS Health and Wellbeing Review (DH, 2009) acknowledged not only that some employees are likely to have existing common mental health problems, but also that the nature of the working environment can sometimes have a negative impact on staff mental wellbeing. Among the review’s recommendations were that all NHS bodies should ensure that their management practices adhered to the Health and Safety Executive’s management standards for the control of work-related stress; that more investment was needed to attract people to take up occupational medicine; that all managers are trained in the management of people with mental health problems; and that all NHS bodies give priority to the implementation of the NICE guidance on workplace mental health in order to signal their commitment to staff health and wellbeing (NICE, 2009).

A parallel piece of work complemented the NHS Health and Wellbeing Review and described findings from the Practitioner Health Programme. The intervention is targeted at doctors and dentists with health problems who might be reluctant to seek help through usual channels. In its first year, a total of 184 practitioners within the M25 area had accessed the service: 57% with mental health problems and 23% with addiction issues (Crawford et al., 2009; Ipsos MORI, 2009; Smauel et al., 2009; DH, 2010).

The UK Government’s Foresight scientific review on Mental Capital and Wellbeing (Foresight, 2008) included a chapter devoted to work (Dewe & Kompier, 2008), recommending that employers foster work environments conducive to good mental wellbeing and the enhancement of mental capital, for example, by extending the right to flexible working. The chapter also highlighted the importance of:

  • Integrating occupational health professionals with primary care;
  • The collection of wellbeing data against Key Performance Indicators; and
  • Annual wellbeing audits.

All of these recommendations mirror the findings of a longitudinal cohort study on workplace factors that may help to reduce depressive symptoms (Brenninkmeijer et al., 2008). Work resumption, partial and full, and the employer changing the employee’s tasks, promoted a more favourable outcome. However, these findings emerged from the Netherlands, where the employer and employee have a legal obligation to sit together and discuss solutions to obstacles preventing return to work, an important factor associated with the decrease in long-term disability in that country (Reijenga et al., 2006). Perhaps a policy shift will be necessary to allow workplaces in the UK to play a central role in the management of common mental health problems.

3.0 References

Brenninkmeijer, V., Houtman, I. & Blonk, R. (2008) Depressed and absent from work: predicting prolonged depressive symptomatology among employees. Occupational Medicine. 58, pp.295-301.

Crawford, J., Shafrir, A. et al. (2009) A Systematic Review of the Health of Health Practitioners. Edinburgh: Institute of Occupational Medicine. Available from World Wide Web: http://www.iom-world.org. [Accessed: 24 November, 2019].

Dewe, P. & Kompier, M. (2008) Foresight Mental Capital and Wellbeing Project. Wellbeing and Work: Future challenges. London: The Government Office for Science. Available from World Wide Web: http://www.foresight.gov.uk/Mental_Capital/Wellbeing_and_work.pdf. [Accessed: 24 November, 2019].

DH (Department of Health). (2009) NHS Health and Wellbeing Review. Interim Report. London: Department of Health. Available from World Wide Web: http://www.nhshealthandwellbeing.org/InterimReport.html. [Accessed: 24 November, 2019].

DH (Department of Health). (2010) Invisible Patients: Report of the working group on the health of health professionals. London: Department of Health. Available from World Wide Web: http://www.dh.gov.uk/en/Publicationsandstatistics/Publications/PublicationsPolicyAndGuidance/DH_113540. [Accessed: 24 November, 2019].

Foresight. (2008) Mental Capital and Wellbeing Project. Final Project Report. Available from World Wide Web: http://www.foresight.gov.uk/Mental_Capital/Mental_capital_&_wellbeing_Exec_Sum.pdf. [Accessed: 24 November, 2019].

Ipsos MORI (2009) Fitness to Practice: The health of healthcare professionals. London.

NICE (2009a) Workplace Mental Health. Available from World Wide Web: http://guidance.nice.org.uk/PHG/Wave12/82. [Accessed: 24 November, 2019].

Reijenga , F.A., Veerman, T. & van den Berg, N. (2006) Evaluation Law Gatekeeper Improvement. Report 363. Gravenhage: Ministerie van Sociale Zaken en Werkgelegenheid NL.

Samuel, B., Harvey, S.B., Laird, B. et al. (2009) The Mental Health of Health Care Professionals: A review for the Department of Health. London: King’s College London.

The Workplace & Common Mental Health Problems

1.0 Pre-2010

Common mental health problems are widespread and debilitating. Surveys carried out in Great Britain and internationally indicate that at any one time about one adult in six in the general population has a condition such as anxiety or depression. Incidence is higher among women and in people aged 45-54 years and there appears to be an upward trend in their rates over the last 15 years (Deverill & King, 2009). About three-quarters of adults with a common mental health problem are not in receipt of medication or counselling, including two thirds of those assessed as having a level of symptoms sufficient to warrant treatment (Deverill & King, 2009).

These levels of prevalence are mirrored among working age adults. At any one time nearly one worker in six will be experiencing depression, anxiety or problems related to stress. This increases to one in five when drug or alcohol dependence are included (Sainsbury Centre, 2007).

Although most of these mental health problems are unrelated to issues at work (HSE, 2007), there may be associations with workplace conditions such as long work hours, work overload, lack of control over work, lack of participation in decision making, poor social support and unclear management and work role, with some correlation with poor management style (Michie & Williams, 2003; Stansfeld, 2002; Berkels et al., 2004; Sanderson & Andrews, 2006). High demands and low support at work have been shown to be predictive of depressive symptoms worsening, independent of individual personality traits (Paterniti et al., 2002). Women are at risk of increased depression and anxiety if the management style at their workplace is not inclusive or considerate; and male employees are more at risk if they feel excluded from decision making (Kivimaki et al., 2003a; Ylippaavalniemi et al., 2005; Kivimaki et al., 2003b).

Against the backdrop of an economic recession and a labour market under pressure, people may increasingly be underemployed – that is involuntarily working part-time or for a wage at or below the poverty level because they have lost their former employment. Underemployment is an independent risk factor for worsening mental health and such suboptimal jobs may contribute to depression (Dooly et al., 2000; Friedland & Price, 2003).

The changing nature of work itself adds another layer of risk to mental health. For example atypical work, such as seasonal or casual work or fixed-term or subsidised jobs for people moving off benefits linked to unemployment support, is associated with significantly worse mental health (Sanderson & Andrews; 2006).

In summary, common mental health problems are the dominant health problem in the working age population (HWWB, 2009). Despite high rates of mental ill health, there are indications that almost half of employers think between none and one in twenty of their employees will ever experience a mental health problem during their working lives (Shaw Trust, 2006).

Low awareness among employers about the extent mental ill health, coupled with inadequate levels of treatment for those with these conditions and pervasive stigmatising public attitudes towards mental health problems (TNS Social, 2009), result in the perpetuation of a set of circumstances that are personally and financially costly to individuals, their families and their workplaces. An effective approach to the management of common mental health problems in the workplace could minimise or avert many of the related problems and costs associated with staff turnover, absenteeism and presenteeism (Sainsbury Centre, 2007; Sanderson & Andrews, 2006; Hilton, 2007).

2.0 Post-2010

Moving past 2010, the last decade has witnessed progress from employers regarding mental health. For example, many large employers now offer mental health-related services as part of their employee assistance programmes (EAP).

There are also many more opportunities outside of the workplace – such as charities and NHS services – that both employers and employees can turn to; many just need to be aware of them and be signposted.

Although there have been improvements, there is still much to be done.

3.0 References

Berkels, H., Henderson, J., Henke, N., Kuhn, K., Lavikainen, J., Lehtinen, V., Ozamiz, A., van den Heede, P. & Zenzinger, K. (2004) Mental Health Promotion and Prevention Strategies for Coping with Anxiety, Depression and Stress-Related Disorders in Europe. Final Report 2001-2003. Dortmund/Dresden/Berlin: WHO.

Deverill, C. & King, M. (2009) Common Mental Disorders. In: McManus, S., Meltzer, H., Brugha, T., Bebbington, P. & Jenkins, R. (eds) Adult Psychiatric Morbidity in England: Results of a household survey. The NHS Information Centre. (www.ic.nhs.uk/pubs/psychiatricmorbidity07).

Dooley, D., Prause, J. & Ham-Rowbottom, K.A. (2000) Underemployment and depression: longitudinal relationships. Journal of Health and Social Behaviour. 41, pp.421-436.

Friedland, D.S. & Price, R.H. (2003) Underemployment consequences for the health and wellbeing of workers. American Journal of Community Psychology. 32, pp.33-45.

Hilton, M. (2007) Getting upstream of psychological disability in the workforce – who are we not seeing and at what cost? Presentation available from: http://www.mrc.ac.uk/Utilities/Documentrecord/index.htm?d=MRC003869.

HSE (Health and Safety Executive). (2007) Self-Reported Work-Related Illness 2005/06. Available from World Wide Web: http://hse.gov.uk/statistics/tables/0506/swit1.htm. [Accessed: 20 November, 2019].

HWWB (Health, Work and Wellbeing). (2009) Working our Way to Better Mental Health: A framework for action. Available from World Wide Web: http://www.workingforhealth.gov.uk/Initiatives/Mental-health-and-employmentstrategy/Default.aspx. [Accessed: 20 November, 2019].

Kivimaki , M., Vahtera, E.J., Virtanen, M. & Stansfeld, S.A. (2003b) Association between organizational inequity and incidence of psychiatric disorders in female employees. Psychological Medicine. 33, pp.319-326.

Kivimaki, M., Elovainio, M., Vahtera, J. & Ferrie, J.E. (2003a) Organisational justice and health of employees: prospective cohort study. Occupational Environmental Medicine. 60, pp.27-34.

Michie, S. & Williams, S. (2003) Reducing workrelated psychological ill health and sickness
absence: a systematic literature review. Occupational and Environmental Medicine. 60, pp.3-9.

Paterniti, S., Niedhammer, I., Lang, T., & Consoli, S.M. (2002) Psychosocial factors at work, personality traits and depressive symptoms: Longitudinal results from the GAZEL study. British Journal of Psychiatry. 181(2), pp.111-117.

Sainsbury Centre. (2007) Mental Health at Work: Developing the Business Case. London: Sainsbury Centre for Mental Health.

Sanderson, K. & Andrews, G. (2006) Common mental disorders in the workforce: Recent findings from descriptive and social epidemiology. Canadian Journal of Psychiatry. 51(2), pp.63-75.

Shaw Trust (2006) The Last Workplace Taboo. Available from World Wide Web: http://www.tacklementalhealth.org.uk. [Accessed: 20 November, 2019].

Stansfeld, S. (2002) Work, personality and mental health. British Journal of Psychiatry. 181, pp.96-98.

TNS Social (2009) Attitudes to Mental Illness 2009. Research Report. JN189997. Available from World Wide Web: http://www.library.nhs.uk/mentalHealth/ViewResource.aspx?resID=319335. [Accessed: 20 November, 2019].

Ylippaavalniemi, J., Kivimaki, M., Elovainio, M., Virtanen, M., Keltikangas-Jarvinen, L. & Vahtera, J. (2005) Psychosocial work characteristics and incidence of newly diagnosed depression: a prospective cohort study of three different models. Social Science Medicine. 61, pp.111-112.