Formerly called Big White Wall, it is an online mental health platform tool that offers anonymous and immediate peer support to serving personnel, veterans, and families.
It has helped approximately 14,000 members of the military community since it was set up more than nine years ago.
Royal Navy families can now access mental health support online.
The Naval Families Federation has launched a 12-month pilot scheme to provide free access to the Headspace app for families of regular and reserve RN personnel.
Working with support from Navy Command and the Royal Navy Family and People Support organisation, 3,000 licences have been bought.
To access the offer, the family member should visit www.nff.org.uk/headspace where they will be guided through the veriﬁcation process.
Services’ charity SSAFA says its helpline for Forces personnel past and present – and their families – has seen an 80% increase in calls during the pandemic.
Its free and conﬁdential Forcesline service saw requests for befriending and support from those feeling isolated by lockdown rise dramatically, with more than 300 people turning to the charity for help.
Forcesline acts as a ‘front door’ to the wider support services oﬀered by the charity and beyond. The helpline can act as a telling indicator for the overall well-being of the military community: currently serving (regulars and reserves), veterans and their families.
The Forcesline team say that the other most pressing issues throughout the pandemic have been:
- Mental health;
- Urgent assistance with food;
- Emergency need for housing;
- Lack of human contact; and
- The breakdown of relationships.
If you think the helpline could be useful, it is available 9am-5pm Monday to Friday on freephone 0800 731 4880 or via a live webchat service at ssafa.org.uk/forcesline.
Navy News. (2020) Lockdown Loneliness on the Rise. Navy News. October 2020, pp.27.
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